Reporting to VP Customer Experience - 2019 to 2021
Key accomplishments:
Launched the new A350-900 aircrafts (created showcase and organised the press launch event).
Created a Product Showcase, putting together a mini museum of every VA product
Spearheaded the cabin sustainability project to replace onboard products with eco-friendly alternatives and designed and launched new onboard amenity kits that won eight industry awards.
Worked on the development of the Booth concept for the leisure fleet A350s
Re-launched the Mumbai route and covered the first outbound and return flights.
Recognized with the Anita Gittelson “Travel Innovator of the Year” award (2019).
Nominated as an IncREDible from my peers, the internal recognition awards celebrating outstanding performers and teams.