My Experience at UCB Pharma
Customer Experience Manager
Reporting to Head of Facilities Belgium - 2021 to 2023
Key accomplishments:
- Launched innovative sustainability and mobility initiatives (Smart Fridges, unmanned shop, waste reduction programme, new bike facilities, electric car chargers, eco-grazing), earning third place in the European Mobility Week Award.
- Organized high-profile events such as FDA visits and annual board meetings.
- Enhanced team performance with KPIs, training, and team-building activities.
- Revamped intranet pages and created over 60 internal communication pieces.
Highlights
Other Experience
