About Me
With over 20 years of experience in luxury hospitality, aviation, and pharmaceutical industries, I specialize in crafting innovative marketing strategies that deliver measurable results. My expertise includes performance marketing, branding, customer and employee experience, backed by a passion for sustainability. Having lived in 5 countries, and travelled to more than 70, I bring a global mindset and a proactive approach to every project. Fluent in English, Greek, and French.
Expertise
Luxury Hospitality
Having worked for more than 18 years in hotels, I have a deep understanding of the luxury hospitality industry. From designing innovative digital marketing campaigns to executing large-scale rebranding initiatives, I have consistently delivered results that drive revenue. My work focuses on capturing the essence of luxury while ensuring every touchpoint aligns with the brand identity.
Aviation
A personal passion of mine, cut short by the plandemic. During my time at Virgin Atlantic, I spearheaded customer experience innovations and launched award-winning products. From organising a showcase and press event for a fleet launch, introducing sustainable onboard amenities to coordinating route launches, I excel in managing complex projects that blend operational excellence with brand storytelling.
Customer Experience
As a customer experience expert, I am passionate about crafting seamless journeys that enhance satisfaction and loyalty. With expertise in digital transformations, eco-friendly initiatives, and innovative concepts, I have successfully redefined the customer experience online and offline for diverse industries.
Professional Experience
What people say
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Claire Sirrieh
Chief Commercial Officer, MHV Group
Katerina’s dedication, leadership, and ability to bring innovative concepts to life were impressive throughout her time at UCB. She consistently exceeded expectations, and her contributions made a lasting impact. I am confident she will bring the same level of expertise, creativity, and dedication to any future role she undertakes.
Frank Deckmyn
Head of Facilities Belgium, UCB Pharma
It was a pleasure to work with Katerina at Virgin Atlantic. An incredible focus towards sustainability which is everything that drives our business forwards in creating positive change in our world. We worked with Katerina on VAA’s new Sustainable Amenity Kit and I believe Katerina’s involvement within these kits has had a huge positive impact on Virgin Atlantic
Tommy Eaton
Founder and CEO, @BambuuBrush®
Katerina is a true vertical expert, whilst having deep knowledge of the travel vertical she is also able to think laterally, this twinned with her focus on results means she can deliver performance in innovative ways. I’ve had the pleasure of working with Katerina over the last year+ and the success we’ve achieved has undoubtedly been influenced by these attributes. She’s a pleasure to work with as a client and her ambition for the projects she works on is a great asset.
David McDiarmid
Head of Media, Digitas UK (LBI)
My career improved significantly when I started to report to Katerina. She has been a fantastic manager. She shares credit and offers enthusiastic praise for the team work. She is a true leader, she is confident but she doesn’t make you feel she is better than anyone else, she never hesitated to jump in and do the dirty work when needed. She is that manager that rejoices for your progress because it means she did a good job. A real leader that doesn’t fear the development of her colleagues.
Denise Scortegagna
Paid Search Manager, Marriott International
Katerina is a true digital marketeer. Her passion, drive and attention to detail have always been qualities I appreciated in her. In fact, I had the pleasure of working with Katerina on several innovative projects, many of which became global best practices in Starwood. “Strategic thinker”, “great team player”, “somebody who evidently loves what they do”; those are just a few descriptive attributes that come to mind. Katerina’s ability to lead teams (both remotely and locally) has made her grow over the years to where she is today.
Titus Hanke
SVP Topline Performance at Accor MEA&APAC